Alexa users report outages and other issues

1520018188 alexa users report outages and other issues

Tech Crunch

  • Users of Amazon Echo and the Alexa carrier are experiencing some form of outage.
  • Since Amazon has no consumer-facing downage report website online, we’re undecided what’s going on.
  • Could this be a topic with Amazon Web Services? Or one thing else?

While Amazon does now not have an outage standing web page for its user merchandise just like the Amazon Echo line of good audio system, anecdotal proof from all over the world means that no matter machine powers Alexa is experiencing some form of outage. Down Detector could also be reporting a spike in Alexa-related lawsuits.

The symbol above depicts an Amazon Echo Dot with a purple circle and purple microphone show, one thing that many users declare to have by no means observed ahead of. When looking to keep up a correspondence with Alexa, responses are thrown again like, “I’m not sure what went wrong,” and “Sorry, something went wrong.”

With many users using Alexa to perform good house gadgets like lighting fixtures and home equipment, an Alexa outage may imply the variation between them sitting in darkness or now not.

In information that can or is probably not connected, Capital One is experiencing outages as neatly. The financial institution makes use of Amazon Web Services for its more than a few websites, and one would think that Alexa has some form of connection to AWS as neatly. However, the AWS outage website online displays inexperienced around the board.

All isn’t misplaced, as some Alexa services and products nonetheless paintings should you get right of entry to them in the course of the Alexa smartphone app somewhat than thru Echo . However, your mileage might range.

There’s a large number of simple jokes to make about Alexa “losing her voice” right here since Amazon’s promoting made that very funny story across the Super Bowl. But it is a stylish website online, and we received’t make any obtrusive jokes like, “Looks like Alexa needs to visit an Otolaryngologist!” That would simply be underneath us.

If you’re experiencing an Alexa outage, tell us within the feedback what the precise issues are!

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